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About e-Pay

Summit Water & Supply Company now offers secure On-Line Bill Payment. Click the Pay on-line with E-Pay link below.

Note:   Credit Card payments are available through the
e-Payment link. A convenience fee will be assessed based on the transaction amount.

Summit Water will continue to accept credit card payments via telephone or in the office.  A convenience fee will also be assessed based on the transaction amount with all credit card transactions processed by office staff.

Payments Locations

You may pay your bill by mail or in person at the company office located at 9701 50th Ave E, Tacoma, WA 98446. The Billing section hours are Monday - Friday 8:30a.m. - 4:30p.m. (There is a drive-up night drop box at the office and a drop box located to the left of the front door of the office for those customers who wish to drop off their payments after hours. For your security, please do not leave cash payments in the drop box). In-Person payments (check or money order) may be made at the authorized pay station, Summit Trading located at 10409 Canyon Road East.

Customers may access their accounts via www.summitwater.org.  Online bill payment options is available.  Please note: the first time you access your account you will need to have your account number available.  Additionally, ALL CREDIT CARD PAYMENTS will be processed through a third party processor.  Users of a credit card will now have a third party processing charge not affiliated with Summit Water & Supply.   All Customers will continue to have the ability to pay with cash, check or ACH with no additional processing fee.

 

Automatic Bill Payment (ACH)

The Automatic Payment Plan is convenient:

·         It saves time – fewer checks to write.

·         Helps meet your commitment in a convenient and timely manner – even if you’re on vacation or out of town.

·         No lost or misplaced statements, your payment is always on time.

·         It saves postage.

·         It’s easy to sign up for, easy to cancel.

To authorize Summit Water & Supply Company to deduct your payment automatically, fill in the Authorization Form below.

 

 

Download Automatic Payment Form

(Adobe PDF format)

Get the latest reader if the page fails to load.

 

Payment will be withdrawn on the last business day of the month.

To fill in the form properly, please print your name and mailing address.  Carefully print the Bank Routing number (always nine digits on the left side) and your Bank Account number (the middle set of numbers-number of digits may vary) in the boxes provided.   Check the appropriate box to indicate whether this is a checking or savings account.  Remember to sign and date this form.  Please include a voided check for a checking account application or a savings slip for a savings account application.

NOTE:  Accounts must be paid to a “0” balance prior to establishing ACH.  When your bill says “Automatic Bank Payment-do not pay”, you will know your payment will be made automatically.

If you have any questions, we would be happy to assist you.  Call us at 253-537-7781

Pay on-line with e-Pay

e-Payments

How to make them

Follow the e-Pay Link above. You will need your Summit Water Account Number each time you log in.  

NOTE: Transactions done via online e-Pay may have up to a two (2) business day delay.

When to make them

Payments – All water service charges must be paid by the due date. Your water bill becomes delinquent 25 days after the billing date stated on the front of this statement.   A $7.00 late fee is added to your account if delinquent, followed by a reminder notice.  If payment is not received by the disconnect date on the reminder notice, there will be a $35.00 additional fee added to the account and water service will be disconnected after 10:00am local time on the disconnect date without further notice.   All charges must be paid in full before water service is restored.

Payment arrangements may be made, however this must be done at least five (5) business days prior to the disconnect date. If your account is in danger of disconnect, and you visit during business hours, please bring your payment in to the office rather than leaving it in the drop box to ensure prompt processing.  Transactions done via online e-Pay may have up to a two (2) business day delay.  Please call our office if your account is scheduled for disconnect to assure arrangements have been made on the account.

Payments for a delinquent account and/or disconnected service must be paid at the company office during regular office hours, or at the designated pay station.

 

About e-Statements

Summit Water & Supply Company e-Statements are now available. Click the e-Statements link below.

 

How e-Statements Work

Coming soon! FAQs

 

How to sign up for e-Statements

 

e-Statements       

Click-Here

e-Statements are now available, the link above will allow you to sign up to access your statements on-line. From the login page, select “Click here to enroll.” At the Authentication page, enter the Account Name and Billing ID from your last mailed statement and follow the prompts.

 

UTILITY BILLING ADJUSTMENT REQUEST

Click Here for Word Document

Click Here for Adobe PDF Form

 

 

 

 

Webmaster: dtroupe@summitwater.org

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