Business Hours: Monday - Friday 8:00am to 5:00pm
Telephone: 253-537-7781 Facsimile: 253-536-1759
(closed on Holidays and weekends).
 

Customer Service Email: service@summitwater.org

COVID-19 Payment Arrangements

Summit Water is offering it's customers COVID-19 payment assistance.  If you are experiencing economic hardship relating to COVID-19 and would like to make application for payment arrangements, please click on the link below.

Click Here for Monthly and Bi-Monthly Extended Payment Plan Applications

Click Here for the Governor's Latest COVID-19 Proclamation Amendment

UTILITY BILLING ADJUSTMENT REQUEST

Click Here for Word Document

Click Here for Adobe PDF Form

COVID-19 Office Closure - Update

On March 23, 2020, Governor Jay Inslee issued a "stay at home" order in an attempt to slow and reduce the spread of the COVID-19 virus.  In observance of the Governor's order, Summit Water's office has been closed until further notice with all office staff telecommuting from their homes.  We will continue to accept payments via the US Postal Service (mail), on-line or by dropping the payment off in the mail/payment slot to the left of the front office door.

Customers will still have the capability of communicating with Summit Water staff by voicemail at (253) 537-7781 or by email at service@summitwater.org, as staff will be periodically checking messages and responding to them on a priority and as needed basis (for water service related emergencies please call 253-255-2608).

Summit Water would like to reassure its members and customers that safe, clean drinking water will continue to be delivered to your homes and businesses and that we apologize for any inconvenience this may cause but the safety and welfare of our customers, employees and their families is our highest priority. 

For more information about COVID-19 prevention and treatment, please visit the CDC's website at:  https://www.cdc.gov/coronavirus/2019-ncov/index.html

2020 Annual Meeting Update

Due to the COVID-19 outbreak and the Governor's "Stay Home, Stay Healthy" order, Summit Water & Supply Company's 2020 Annual Meeting scheduled for April 14, 2020, has been canceled until further notice.  

 Payment Drop, anytime.
(payments may be dropped off at Summit Water's office in the drop box
located by the gate on the driveway or the mail slot to the left of the office front door)

Customer Account Access

Customers are now able to access their accounts via e-Pay On-Line bill pay.

 Please note: the first time you access your account you will need to have your account number available.  Additionally, ALL CREDIT CARD PAYMENTS will be processed through a third party processor.  Users of a credit card will now have a third party processing fee not affiliated with Summit Water & Supply.   All Customers will continue to have the ability to pay with cash, check or ACH with no additional processing fee.  Please contact our Customer Service with questions or concerns, Monday thru Friday, 8:00am to 5:00pm, at 253-537-7781.

Membership fees are the same cost for each connection however, there are an assortment of fees and charges based on (but not limited to) meter size, fire flow requirements and type of use. These funds are set aside for future projects such as storage facilities, water sources (wells), mainline / system upgrades and other miscellaneous projects throughout the system. 

For more information on service connection fees and charges see NEW CONSTRUCTION. 

Our Mission

Summit Water & Supply is dedicated to ensuring delivery of a reliable supply of safe, clean, quality drinking water at the most effective cost to all our members and customers.

COMPANY PROFILE

Summit Water & Supply Company is a water purveyor located in east Tacoma in unincorporated Pierce County, Washington State.

We have been in business since 1923 and currently have about 5,220 connections.

We currently provide potable water to our customers from ground water sources only.

Our current storage capacity is approximately 7.1 million gallons.

Our pumping capacity is roughly 3,500 gallons per minute (gpm) with a water right of 2,800 gpm.  Summit Water also has an additional 1,390 gpm available by wholesale agreement from Lakewood Water.  We are currently in negotiations with Lakewood Water in hopes of securing an additional 1.0 million gallons per day (MGD), which would increase our wholesale flow to nearly 2,100 gpm or 3.0 MGD. 

ANNUAL MEETINGS

Annual meetings are held on the second Tuesday in April. 

An annual letter is sent out each year to the members of the Company that covers a wide range of events and information about the Company and also list the date, time and location of the annual meeting. 

If you are an owner of a property served by Summit Water and wish to have a voting voice in company affairs you must provide proper documentation showing proof of ownership of the property to which a membership is tied to, at least one business day prior to the Annual Meeting.

Members who have provided proper documentation (most commonly used is a Statutory Warranty Deed), will be eligible to vote on company business. 

Contact Information

Telephone

253-537-7781

 

FAX

253-536-1759

 

Postal address

9701 50th Ave E, Tacoma, WA, 98446

 

Electronic mail

General Information and Customer Support: mailto:service@summitwater.org

Other Contacts

DIRECTIONS TO SUMMIT WATER OFFICE:

How do I get to Summit Water?

We are located approximately 4 blocks West of the intersection of Canyon Road East and 96th Street East and at the South end of an asphalt driveway in a single story building. 

If you are coming from S.R. 512 interchange and Canyon Rd E, you would head North on Canyon Road down the hill to 96th St E and head West to the top of the hill and turn South on the asphalt driveway. 

There is a sign on the intersection of our shared drive way and 96th St E. 

We are located in Pierce County, Washington State, between Tacoma and Puyallup.

If you are coming from 72nd Street East and Canyon Rd E, you would turn south on Canyon Rd E from 72nd St E, then continue south to 96th St E and turn West then go to the top of the hill and turn on the asphalt shared driveway.