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Policies

 

Policy 5.1 DISCONTINUED (TERMINATION OF) SERVICE
Policy 6.11r1 METERING for BILLING
POLICY  6.12(R6)         CROSS-CONNECTION CONTROL PROGRAM POLICY AND PROCEDURES

Policy 6.16 METER ACCESSIBILITY
Policy 7.03 PRELIMINARY DESIGN FEES
Policy 7.10 NON-POTABLE WATER USE
Policy 7.17r2 PAYMENT OF CUSTOMER ACCOUNTS
Policy 7.18 MINIMUM PAYMENT OF CUSTOMER ACCOUNTS
Policy 7.19 DAMAGE to UTILITY PROPERTY
Policy 7.21r2 BILLING ADJUSTMENT FOR WATER SERVICE LEAK
Policy 7.29r4 IRRIGATION SERVICE
Policy 7.31 FIRE SERVICE
Policy 7.32 BILLING RATES - MULTIPLE LIVING UNITS
Policy 7.34 CONSERVATION - IRRIGATION APPLICATIONS
Policy 9.7r1 NON-SUFFICIENT FUNDS
Policy 12.13A AUTOMATED CLEARING HOUSE ARRANGEMENTS and ELECTRONIC TRANSACTIONS of FUNDS
Policy 12.37r1 REQUEST TO APPEAR BEFORE THE BOARD OF DIRECTORS

UNDER REVISION

Backflow Escrow Policy 

Public water systems are required to have a cross-connection control program (WAC 246-290-490). The Company has the responsibility, by the State of Washington Administrative Code (State), to protect public water consumers from contamination due to cross-connection. The Board of Directors (Board) has determined that a greater effort must be made to meet the objectives of the State. To meet this objective, and in addition to the existing policies of the Company, the Board implements the following;

Effective March 1, 2007, when existing homes or structures served by Summit Water are sold or ownership transferred, the cost for installing and testing a backflow assembly (minimum of a double check valve assembly) approved by the Manager of the Company and commensurate to the (potential) degree of hazard they may pose, shall be included to any request for a closing bill (escrow). The Company will assume the responsibility of scheduling the installation and testing of the assemblies. This work may be performed by either Summit Water or it’s contractor.

 

 

 

POLICY NO. 5.1

 

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 SUBJECT: DISCONTINUED (TERMINATION OF) SERVICE

POLICY NO. 5.1

RESOLUTION NO. 00-10-01 APPROVED: October 24, 2000

Reference: Summit Water & Supply By-Law Article XI,

Introduction:

Discontinued is defined, for the purposes of Summit Water & Supply Company (Company), as the physical separation or removal of service to the property. This can be just the removal of the meter, or as extensive as removing the service tap back to the distribution main. For purposes of discussion, termination may be the shutoff and locking of a meter, or the actual loss of the rights of membership.

A service may be discontinued for several reasons, such as:

A request by the member,

Billing delinquency,

Potential health risk, such as water contamination through a cross-connection,

Tampering or vandalizing the service,

Violation of the policies or bylaws of the Company, or

Violation of established health statutes.

The management of the Company has the responsibility to address these issues.

For a member to have a service restored (which has been discontinued), the member shall meet the obligations to the Company which will bring the member back into good standing, and in addition to the cost for labor and materials and any applicable fees and charges owed by the member as determined by the Board of Directors, also meet all requirements as for a new service, which said requirements are in place at the time the request is made to restore service. This includes the installation of the proper cross-connection prevention assembly and pressure reduction valve.

 

 

 

 

 

 

POLICY NO.  6.11r1

 

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SUBJECT: METERING for BILLING

 

POLICY NO.  6.11r1   

RESOLUTION NO.  01-03-01                         APPROVED: 03/27/01

ISSUED: MARCH 2001  (Revised July 2002)

 

The Board of Directors (Board) is responsible for ensuring the water consumption by each member is measured and accounted for in a fair and equitable method and manner by establishing the metering methods used by the Company.  The Board, with the authority of the Bylaws, establishes the methods, conditions for a metered service, charges for meter tampering, testing, changes in meter sizing and other meter related activity.

 

METERING:

 

The Company reserves the right to access the members property for meter reading, inspection, testing, and the installation, removal, or replacement of Company metering infrastructure.

Billing, consumption and demand data is for billing purposes only and shall not be used for any design purposes by others.

METER LOCATION AND ACCESSIBILITY:

A. Meter locations will be approved/specified by the Company.  Meter installations shall be in accordance with the Company standards and all applicable codes and statutes.

B. All metering equipment shall remain the property of the Company.  The Company's responsibility for the water service extends from the Company's distribution system up to but, not beyond the members connection to the meter.
  

C. The meter location shall be such that the meter is not concealed by materials of any kind and will be readily accessible at all reasonable hours.  Meters that are located inside a fence, shall either have a gate installed for easy access or may have the service re-located outside of the fence, either option will be done at the property owners expense.

D. Owners shall maintain a clear path to the meter, free of any plants or shrubs.  There shall be no planting of trees, shrubs or plants for a three (3) foot radius around the meter.  Meters which are buried in planter areas or landscaped over in yards, will be raised and re-set at the property owners expense.

E. Meter box must be set at finished grade.  The owner or owner representative will mark the location and elevation of finished grade.

F. In commercial or residential developments the Company reserves the right to install service taps and establish the meter locations at the time the water system infrastructure is installed.  Owner is responsible to protect the water system infrastructure during site development and on site construction.

G. If the customer blocks clear access to the meter or the associated meter box, lid, etc is subject to damage because of its location, then the member shall, at the members expense provide a new location, acceptable to the Company.  Cars, trucks, motorcycles, RV's or boats shall not be parked on top of services preventing the Company employees or representatives access to the meter.

H. Aggressive animals shall be kept separated from both the meter and the meter access area.

I.  The Company reserves the right to terminate service or install, at owners expense, remote reading accessories to the meter if it is determined by the Company that meter access is impaired by actions of the owner.

RESUMPTION OF SERVICE:

In instances when a service has been discontinued, reconnection of the service requires the owner meet the requirements of a new service.  This requirement includes the installation of an approved cross-connection control assembly and a pressure reduction valve.

METER TAMPERING:

All metering equipment is the property of the Company.  The Board shall establish the charge for the investigation of tampering, diversion of water (to bypass the meter), restoring service or other actions taken by the owner, tenant, or owner representative in violation of the by-laws.  In instances where such action has occurred, the owner shall be responsible for all charges.  Water service shall not be restored until agreement to meet the obligations of members, and any other condition required, including the requirements for resumption of service and the charges are paid in full.

METER - TYPES:

BEGINNING July 23, 2002 new meter installations shall be equipped with the Itron radio-read capability on Badger Meters (Itron and Badger are the manufacturers of the radio equipment and meter). 

(Note: Itron is no longer used, Orion / Badger meter are now in use)

A. The positive displacement type meter shall be the prevailing type used by the Company.

B. Compound meters shall be the prevailing type meter for meter sizes greater than 1".  The exception to this requirement will be for a service providing a fixed rate of flow.  In such an application a positive displacement type meter sized for the fixed rate of flow shall be used.

METER TESTS:

When any member informs the Company that their water consumption has been above their normal billing consumption the Company will re-read the meter to verify the use and check the Company meter assembly for leaks.  If the check does not discover any leaks on the Company facilities the Company will work with the member to determine if the member has a leak on the members property side of the service.  If the check discovers no leaks on the members side of the service, and there is no indication by the meter leak detector, the member may request that the Company test the meter.

The Company shall advise the member as to the potential charge to the member for the test in the event that the test discloses the meter is accurate within the American Water Works Association (AWWA) specifications for over registration.  Prior to the meter test the member shall sign a meter test charge agreement.  The member shall be charged for the meter test if the test indicates the meter to be within the specifications on over registration regardless if the test shows the meter to be outside the specifications on under-registering.

If the test discloses the meter is not accurate within the AWWA specifications, and the inaccuracy is the cause of the recorded high consumption, the members water bill will be adjusted and credit given for the excessive consumption and the member will not be billed for the test.

METERS - OVERLOAD:

Whenever demand periodically exceeds the rated capacity of a meter to the extent that the meter may be damaged, the Company shall notify the member.  After evaluating the member's water requirements the Company shall determine what meter size is required to give proper service in accordance with Uniform Plumbing Code and Company standards.  If the required meter size exceeds the service tap size the service tap shall be replaced along with the meter.  There will be charges covering the service tap and meter exchange.  There may be additional charges relating to the applicable System Development Charges for the level of service provided by the increase in meter size. 

If the member does not pay the charges, as determined by the Company, within thirty (30) days after the date of the notice for meter change, then the Company shall perform the necessary work to meet the codes and standards and apply the charges to the billing account for this service.  If the charges remain unpaid  the next time the billing is due, the water service will be discontinued in accordance with Company billing policies.

Meter Exchanges:

A.  A meter may be increased or decreased in size within the limits of the existing service piping provide that the requested meter is adequately sized for its primary intended continuous use, including low flow accuracy, as determined by the applicable codes and Company policies.  After the Company approves the meter exchange and the member deposits an amount equal to the Company's estimated cost to make the exchange and any other applicable charges, the Company shall exchange the meter.  The members charge shall not exceed the estimated amount, and if the actual cost is less, the member shall be refunded the difference.  If there is a change in the billing for water and service due to the meter exchange it shall be prorated at the date of the exchange.

The Company may chose to change the meter to a smaller size, for the purpose of improved accuracy of the water utilized by the member, due to the water usage not being at a level determined by the member at the time of application of service or a change in use.  The company will not refund any portion of the original Meter Install costs or System Development Charges which, were based on water demand and level of service determined by the accepted practices at the time of the original installation or from the members application for service.     

 

 

 

 

 

 

POLICY NO. 6.12(R6)

 

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SUBJECT:         CROSS-CONNECTION CONTROL PROGRAM

                                   POLICY AND PROCEDURES

 

POLICY NO.      6.12(R6)        (supersedes policies 6.12(R5), 6.13(R1), 6.17 and 6.18)

RESOLUTION NO.  94-07-01                            APPROVED:  July 10, 1994

                              REVISED:  January 27, 2009

REISSUED:       January 2009                                  

Reference: WAC 246-290-490

                  Summit Water & Supply By-Laws

                  AWWA “Cross-Connection Control Manual – Accepted Procedure

                  And Practice”

Purpose:

The purpose of the Summit Water and Supply Company (Company) Cross-Connection Control program is to protect the public water system, as defined in WAC 246-290-010, from contamination via cross-connections.

 General:

 Except where specifically designated herein, all words used in this procedure shall carry their customary meanings.  Words used in the present tense include the future, and plural includes the singular: The word “shall” is always mandatory; the word “may” denotes the Company’s use of discretion in making a decision.

 Definitions:

 

Approved air gap” means a physical separation between the free-flowing end of a potable water supply pipeline and the overflow rim of an open or non-pressurized receiving vessel.  To be an air gap approved by the water company, the separation must be at least:

·         Twice the diameter of the supply piping measured vertically from the overflow rim of the receiving vessel, and in no case be less than one inch, when unaffected by vertical surfaces (sidewalls); and:

·         Three times the diameter of the supply piping, if the horizontal distance between the supply pipe and a vertical surface (sidewall) is less than or equal to three times the diameter of the supply pipe, or if the horizontal distance between the supply pipe and intersecting vertical surfaces (sidewalls) is less than or equal to four times the diameter of the supply pipe and in no case less than one and one-half inches.

 

Approved backflow prevention assembly” means an RPBA, RPDA, DCVA, or DCDA of make, model, and size that is approved by the Company and listed on the DOH approved list.

Assessment of risk” shall express the results of an evaluation of a potential health, system, or plumbing hazard.  The evaluation required in making a determination of the type of backflow preventer needed to isolate a potential cross connection (e.g., a plumbing fixture), or a group of cross connections contained within a facility or complex of facilities (e.g., a shopping mall) is comprised of the following steps:

·         Determine the degree of potential health hazard risk to the public water system.  (In assessing the purveyor’s risk of contamination of the public water system, if knowledge of the degree of hazard posed by a substance is not known, the purveyor must assume that it is high.  Generally, almost all substances other than potable water are considered a health hazard of some degree).

·         Determine the high or low probability that a cross-connection may occur.

1.      The probability increases that an existing cross-connection will go undetected as the complexity of a piping system increases.

2.      Piping changes will create new cross-connections, or change the operating conditions from backsiphonage to backpressure conditions.

3.      A backflow preventer could be by-passed or removed from service.

4.      A substance could be changed or increased in strength.

5.      A substance may deteriorate, and thus become a health hazard.

6.      A substance, when combined with the chemicals in the potable water supply, or when exposed to certain piping material, may react and form a compound that poses a health hazard, such as CO2 mixing with water to form carbolic acid that leaches copper from a service pipe.

7.      A substance, if it contains a bacteriological contaminant, could become a health hazard long after it enters the potable water supply, through bacteria re-growth.

·         Determine the risk level acceptable to the purveyor, and

·         Determine the reliability required of the backflow preventer.

 

Authority Having Jurisdiction” means the local official, board, department, or agency authorized to administer and enforce the provisions of the Uniform Plumbing Code as adopted under chapter 19.27 RCW (WAC 51-46-0603).

Authorized agent” means any person whom:

·         Makes decisions regarding the operation and management of a public water system whether or not he or she is engaged in the physical operation of the system;

·         Makes decisions whether to improve, expand, purchase, or sell the system; or

·         Has discretion over the finances of the system.

 

Backflow” means the undesirable reversal of flow of water or other substances through a potential cross-connection into the public water system or customer’s potable water system.

Backflow assembly tester” means a person holding a valid BAT certificate issued in accordance with chapter 246-292 WAC.

Backpressure” means a pressure (caused by a pump, elevated tank or piping, boiler, or other means) on the customer’s side of the service connection that is greater than the pressure provided by the public water system and which may cause backflow.

Backsiphonage” means backflow due to a reduction in system pressure in the purveyor’s distribution system and/or customer’s water system.

Combination fire protection system” means a fire sprinkler system that:

·         Is supplied only by the purveyor’s water;

·         Does not have a fire department pumper connection; and

·         Is constructed of approved potable water piping and materials that serve both the fire sprinkler system and the customer’s potable water system.

Company” means the Summit Water and Supply Company, the General Manager of the Summit Water and Supply Company, his/her designee or authorized agents.

Contaminant” means a substance present in drinking water that may adversely affect the health of the customer or the aesthetic qualities of the water.

Cross-Connection” means any actual or potential physical connection between a public water system or the customer’s water system and any source of non-potable liquid, solid, or gas that could contaminate the potable water supply by backflow.

Controlled Cross-Connection means a connection between the public potable water supply system and any non-potable or unapproved water system with an approved backflow preventer or approved Air Gap, properly installed and maintained so that it will continuously afford the protection commensurate with the degree of hazard.

Cross-Connection control program” means the administrative and technical procedures the purveyor implements to protect the public water system from contamination via cross-connections as required in WAC 246-290-490.

Cross-Connection control specialist” means a person holding a valid Washington State Cross-Connection Control Specialist certificate issued in accordance with chapter 246-292 WAC.

Cross-Connection control summary report” means the annual report required by the water company that describes the status of the purveyor’s cross-connection control program.

Cross-Connection Inspection” means an inspection of a customer’s premise expressly for the purposes of locating and evaluating cross-connection potential inherent in supplying that customer’s water system.

Customer” means the member or any person authorized to receive water from the Company.

Customer’s water system” as used in WAC 246-290-490, means any potable and/or industrial water system that begins at the public water system point of delivery; that is, at the immediate downstream side of the water meter, and is located on the customer’s premises.  The customer’s water system includes all auxiliary sources of supply, storage, treatment, and distribution facilities, piping, plumbing, and fixtures under the control of the customer.

Departmentmeans the Washington State Department of Health or health officer as identified in a joint plan of operation in accordance with WAC 246‑290‑030 (1).

Distribution system” means all piping components of a public water system that serve to convey water from transmission mains linked to source, storage and treatment facilities to the customer, excluding individual services.
 

DOH” means the Washington State Department of Health, Drinking Water Section.

Flow-through fire protection system” means a fire sprinkler system that:

·         Is supplied only by the purveyor’s water;

·         Does not have a fire department pumper connection;

·         Is constructed of approved potable water piping and materials to which sprinkler heads are attached; and

·         Terminates at a connection to a toilet or other plumbing fixture to prevent the water from becoming stagnant.

General Manager” means the General Manager of the Summit Water and Supply Company.  The General Manager is responsible for all operations of the Summit Water and Supply Company.

 Health hazard” shall mean any condition, device, or practice in a water supply system and/or its operation that creates or may create a danger to the health and well being of a customer.

Health officer” means the health officer of the city, county, city-county health department or Water Company, or an authorized representative.

High health cross-connection hazard” means a cross-connection which could potentially impair the quality of potable water and create a public health hazard through poisoning or spread of disease by sewage, industrial liquids or waste.

In-premise protection” means a method of protecting the health of customers served by the customer’s potable water system, located within the property lines of the customer’s premises by the installation of an approved air gap or backflow prevention assembly at the point of hazard, which is generally a plumbing fixture.

 “Low health cross-connection hazard” means a cross-connection that could potentially cause an impairment of the quality of potable water to a degree that does not create a hazard to the public health, but may adversely and unreasonably affect the aesthetic qualities of such potable waters for domestic use.

Non-Potable Water” means any water supply that dose not meet Washington State Department of Health Public Water System Rules and Regulations definition of Potable Water.

Potable Water” means water suitable for drinking by the public.

Premises isolation” means a method of protecting a public water system by installation of approved air gaps or approved backflow prevention assemblies at or near the service connection or alternative location acceptable to the purveyor (at the point where the water purveyor no longer has legal jurisdiction and/or authority to control the water system) to isolate the customer’s water system from the purveyor’s distribution system.

Public water system” is defined and referenced under WAC 246-290-020.

Purveyor” means an agency, subdivision of the state, municipal corporation, firm, company, mutual or cooperative association, institution, partnership, or person or other entity owning or operating a public water system.  Purveyor also means the authorized agents of such entities.

Service connection” means a connection to a public water system designed to provide potable water to a single-family residence, or other residential or nonresidential population.

Severe health cross-connection hazard” means a cross-connection which could potentially impair the quality of potable water and create a public health hazard through poisoning or spread of disease by sewage, industrial liquids or waste.

 “System hazard” shall mean a potential threat to the physical properties of the public or the customer’s potable water system by a material not dangerous to health but aesthetically objectionable that may have a degrading effect on the quality of the potable water in the system.

Unapproved auxiliary water supply” means a water supply or well (other than the purveyor’s water supply) on or available to the customer’s premises that is either not approved for human consumption by the health agency having jurisdiction or is not otherwise acceptable to the purveyor.

Used water” means water which has left the control of the purveyor.


General Policy:

It is the intention of this policy to provide for the permanent abatement or control of any potential Cross-Connections within the service area of Summit Water and Supply Company (Company).  Where it is officially, actually, and/or economically unfeasible to find, eliminate or to permanently control all cross-connections of the customer’s water system, and when it is mandated by WAC 246-290-490 and/or deemed necessary by the Company cross-connection specialist (CCS), there shall be installed at the Company’s water service connection an approved backflow prevention assembly commensurate with the potential degree of hazard posed by the customer’s water system upon the public water supply.  The most current version of WAC 246-290-490 shall be the Company’s minimum standard with the following additions;
 

Existing Service Connection Inspection

To comply with the State of Washington, Department of Health requirements as defined in Chapter 246-290-490 of the WAC, the Board of Directors have determined that all existing service connections be evaluated on a priority based on potential hazard exposure to the water system.  This shall be addressed on a "case-by-case" basis.  Commercial and industrial consumers will be evaluated in a systematic manner, after the commercial program is developed. Residential consumers will be evaluated over a longer period of time, with initial evaluations based on construction activity, landscape improvements, irrigation installations, service reactivation and observations by Company personnel may initiate an onsite inspection to be conducted by the qualified Company personnel.

Existing residential connections determined by the CCS to have a potential cross-connection hazard shall have an approved premise isolation backflow assembly installed.

Failure to comply shall result in the Company taking necessary action to protect the public water supply by suspending service or by the installation of a backflow prevention assembly at the customer’s expense.  This backflow assembly charge shall be added to the customer’s water bill.  Failure to pay the water bill may result in termination of water service.

 

Accelerated Installation of Cross-Connection Assemblies

Effective March 1, 2007 the Company requires that all new connections be protected by premises isolation.   The minimum acceptable assembly is a DCVA as shown in the Company’s standards and approved by the Manager. The assembly shall be commensurate with the potential degree of hazard the connection may pose.  Person(s) requesting service from the Company will incur the initial expense of the installation and testing of premises isolation assemblies.  The fees for the installation and testing shall be reviewed periodically, adjusted accordingly, and included as part of the meter install cost for those wishing to connect to Company system.  The Company will assume the responsibility of scheduling the installation and testing of the assemblies.  This work may be performed by either Summit Water or its contractor.

Effective January 1, 2007 when existing homes or structures served by the Company are sold or ownership transferred the cost for installing and testing a premise isolation backflow assembly (minimum of a DCVA) shall be added to any request for a closing bill (escrow).  The Company will assume the responsibility of scheduling the installation and testing of the assemblies.  This work may be performed by either Summit Water or its contractor; and

The Company shall be responsible for testing and normal maintenance of these residential premise isolation backflow assemblies installed per this policy.  The Company or its independent Contractor shall perform the testing and normal maintenance.

Annually, the Board may review the cost associated with testing and maintenance and adjust the Customer Fixed Charges accordingly.  Continuation of this policy and adjustments of the rates shall be at the sole discretion of the Board.

 

Coordination, and delineation of responsibilities with the AHJ

The control of Cross-Connections requires cooperation between the Company, AHJ, the health officer and the customer.

·         WAC 246-290-490(1)(d):  The purveyor’s responsibility for cross-connection control shall begin at the water supply source, include all the public water treatment, storage, and distribution facilities, and end at the point of delivery to the customer’s water system, which begins at the downstream end of the service connection or water meter located on the public right-of-way or utility-held easement.

·         WAC 246-290-490(1) (e):  Under the provisions of this section, purveyors are not responsible for eliminating or controlling cross-connections within the customer’s water system.  Under chapter 19.27 RCW, the responsibility for cross-connections within the customer’s water system, i.e., within the property lines of the customer’s premises, falls under the jurisdiction of the AHJ.

The Company’s CCS shall make available to the AHJ the information maintained in the Company cross-connection control program files, which may include, but is not limited to:

1.      A master list of all premises that have been isolated from the Company water system in accordance with the Company Cross-Connection control program; and

2.   Information concerning any internal Cross-Connections that come to the attention of the Company CCS during risk assessment evaluations of premises.


 

RESPONSIBILITIES:

 

            Summit Water and Supply Company:

The Company shall prevent the potential contamination or pollution of the public potable water system caused by the backflow of contaminants or pollutants through the water service connection.  If in the judgment of the Company an approved backflow prevention assembly is required at the service connection for the safety of the public water system, an approved air gap or approved backflow assembly, commensurate with the potential degree of hazard, shall be installed at the customer expense. The Company shall notify the customer in writing of the requirement for installation of air gaps or backflow prevention assemblies. The notice shall specify the type of backflow protection required and the locations that the backflow protection must be installed.

 

Cross Connection Specialist:

The CCS is responsible for the operation of the Company’s Cross Connection Control Program and is responsible for the implementation and enforcement of the cross connection control program stated in this policy and procedure.

 

Customer:

The customer shall be responsible for eliminating cross connections or controlling them through the installation, testing and maintenance of approved backflow prevention assemblies or air gaps.

The customer shall be responsible for providing the necessary information, obtaining required permits and providing entry and access for the inspection, to allow a determination of the cross connection potential and the necessary control methods.

The customer is responsible for notifying the Company of any assemblies that the customer believes that are no longer required. The customer shall not remove any backflow prevention assembly or air gap without written permission from the Company.

 

The customer is responsible for all costs associated with the installation, testing,
repair and replacement of in-premises backflow prevention assemblies or air gaps.

     

 

Records and Reports:

 

Cross-Connection Control Program File System:

A computer software database will be utilized for compiling and extracting information required for tracking compliance as well as Department of Health annual summary reporting.

 

        A file shall be maintained with the cross-connection information and contain
the following:

(a)   Copies of all correspondence with customer relative to cross-connection control.

(b)   Copies of evaluation reports complete with field drawings (if applicable).

(c)           Copies of all completed backflow assembly test report forms

(d)        Copies of all reports or correspondence pertaining to enforcement action,
cross-connections, or backflow incidents.

 

PROCEDURES:

The following procedures represent minimum cross connection control operation procedures:

The control or elimination of potential cross-connections shall be in accordance with the State of Washington Administrative Code on Cross-Connection Control (WAC 246-290-490) and the Company’s policies.

The polices, procedures and criteria for determining appropriate levels of protection shall be in accordance with WAC 246-290-490 and the “Accepted Procedure and Practice in Cross Connection Control Manual - Pacific Northwest Section”, American Water Works Association, Fifth (or current) Edition, with the following additions:

The type of Backflow assembly required and installation methods shall be as detailed in the Company’s Standards.

 

Guidelines for Type, Location of Protection, and Inspections:

            Approval:

Any backflow prevention assembly required by these Administrative Rules shall be a model approved by the Company.  The Company’s required backflow prevention assembly shall also be listed on the State of Washington Department of Health approved list.


 

            Type:

The type of backflow protection required shall depend on the potential degree of hazard.

A double check valve assembly (DCVA) shall be required for all residential connections. Higher levels of protection, i.e. AG, and/or RPBA shall be required if a Table 9 Hazard is found or as determined by the CCS.

An air gap (AG) and/or Reduced Pressure Backflow Assembly (RPBA) shall be required for all commercial connections and any connections listed on Table 9 of the WAC or as determined by the CCS.

 

Location of Protection:

Backflow protection assembly’s installed as Premises Isolation shall be located as close to the Company’s meter as possible and before any taps off the service line, or as required by the Company.

Consultation:

Company representatives are available to review plans and interpret State Regulations, Company Administrative Rules and Operating Policy and to assist water customers in meeting the cross connection requirements.

 

Inspection of Installations:

The Company shall inspect all new installations of backflow prevention assemblies including AG’s.

The Company may inspect premises after the removal of any assembly that is no longer needed. An assembly no longer needed and which the site was inspected will be removed from the Company’s records.

 

            Inspection of existing Service Connections:

The customer, or customer's representative, shall be informed by letter that an onsite inspection is necessary.  Material to be addressed shall be, but not limited to; 

1.         Sufficient background of the statute and the potential hazard which is to be evaluated shall be discussed in the letter;

2.         The need for an inspection to be performed by the Company.  This inspection is in addition to the inspections performed by the appropriate Pierce County officials (Chapter 19.27 RCW).

3.         The inspection must occur within a reasonable time period after the letter of notification, and the customer advised as to the potential hazards posed to the water system.

4.         The customer may be verbally advised, and in all cases, a letter from the Company will be forwarded to the customer summarizing the findings, and any additional action required by the customer.

 

The recommended procedures required to ensure that the intent of the statutes are met shall be as follows;          

1.         The requirement for an inspection shall be noted on the "cross-connection control form".

2.         A letter shall be sent, and a date and time shall be agreed upon with the customer, for the inspection.

3.         The inspection performed and the information noted on the cross-connection control form.

4.         A post-inspection letter shall be transmitted to the member (see Member notification).

5.         The inspection date and status for connection of service shall be noted on the cross-connection control form.

6.         A follow-up contact and inspection shall be made, after corrections, or installation of the backflow prevention device is installed.

7.         The date of approval, and information as to the requirement and method of a backflow prevention device shall be recorded in the membership database.  The database shall indicate when the premise was inspected.

8.         If a backflow assembly is required, the customer information shall be added to the notification list for annual test reporting requirements for these devices.

           

In the event the customer does not cooperate with Company personnel a summary paper will be prepared and the Manager shall take the necessary action to ensure the protection of the water system.  Such action could be termination of the service connection until the (potential) hazard is eliminated or controlled.

 

Temporary Water Users:

All temporary water users such as street sweepers, Hydro excavator trucks, Hydroseeders and other water carrying vehicles shall only use the fill point located at Canyon Rd. E. & 88th St. Ct. E.  A temporary fill permit shall be purchased at the Company’s office prior to filling. Any trucks and/or equipment, which have been permitted by the Company to take water from this fill point, shall be equipped with a minimum of a certified RPBA and/or air gap.

Temporary water users approved for a water use permit will be required to rent the Company’s meter assembly.  Rental rates and damage deposit amounts will be determined from the current fee schedule.  These meter assemblies are equipped with an RPBA and will be tested by a BAT prior to use.

 

Backflow Prevention Assembly Installation Requirements and Practices:

                       

General:

The criteria for assembly installation shall be in accordance with the “Accepted Procedure and Practice in Cross Connection Control Manual”, Sixth (or current) Edition, with the following exceptions:

The type of assembly and materials used shall be as detailed or shown in the Company’s Standards.                                   

Assemblies shall be protected against freezing, flooding, and mechanical damage at the customer’s expense.

 

Air Gap:

An approved air gap shall mean a physical separation of at least two times the supply pipe inside diameter, unobstructed by guards, shields, or any other coverings, measured vertically between the end of potable water system supply pipe to the over flow rim of the receiving vessel.        

 

Reduced Pressure Backflow Assembly:

All RPBA’s shall be installed horizontally unless approved for installation in other orientations by the Washington State Department of Health and the Water Company

RPBA’s shall be installed with sufficient space around the assembly to allow for testing, inspection, and repair of the assembly without removing the assembly. 

As a minimum, RPBA’s shall be installed with minimum clearances of 6 inches in front of test cocks, check valves, and relief valves to facilitate testing and maintenance. If an assembly is installed in an area with limited accessibility, such as crawl spaces, pipe chases and vaults, a minimum of 24 inches clearance shall be provided on one side of the assembly.

RPBA’s shall be installed a minimum of 12 inches above ground level, floor level, or flood level, whichever is higher.                        

RPBA’s shall be installed in a location where the discharge from the relief valve will not be objectionable, and shall be equipped with an air gapped drain that will reasonably handle the nuisance discharge of water caused by any means.  Additionally, a drainage system capable of handling all water that may be discharged from the relief valve must be provided.
 

           Double Check Valve Assembly:

DCVA’s shall be installed with minimum clearances of 6 inches in front of test cocks, check valves, and relief valves to facilitate testing and maintenance. If an assembly is installed in an area with limited accessibility, such as crawl spaces, pipe chases and vaults, a minimum of 48 inches clearance shall be provided on one side of the assembly.

DCVA’s shall be installed horizontally unless approved for installation in other orientations by the Washington State Department of Health and the Water Company.

DCVA’s for Premises Isolation may be installed under ground if installed as shown in the Company’s typical residential meter installation detail drawing; and

DCVA’s on fire sprinkler systems may be installed under ground if installed as shown in the Company’s typical residential fire service installation detail drawing.

 

Backflow Prevention Assembly Testing Requirements:

 

            General:

                Initial and annual testing of backflow assemblies shall be per WAC 246-290-490 (7) (d).

The Company shall be responsible for all testing costs for residential Premises Isolation assemblies.

The owner shall be responsible for all testing costs for in-premise backflow prevention assemblies.

 

Initial Testing:

Initial testing of Backflow assemblies shall be conducted by a certified BAT.


 

Annual Testing:

All backflow prevention assemblies and Air Gaps shall be inspected and tested at least annually by a BAT certified in the State of Washington. Notification of the requirement for the testing will be done annually by the Company to all water customers responsible for assemblies of record. The results of the tests must be received by the Company within 60 days of the date of notification letter.

The Company shall be responsible for the testing and normal maintenance of residential Premises Isolation assemblies that are installed (per this policy) near the meter and not located within a building.

Customers required to test backflow prevention assemblies shall be assigned an annual testing month by the Company. The month assigned for the first annual test shall not exceed twelve months from the date of the initial test and all backflow prevention assemblies shall be scheduled for testing annually thereafter.                            

If test results are not received within 30 days of initial letter of notification, a second reminder letter will be sent requesting test reports by the suspense date listed on the first letter.

If the test reports are not received by the suspense date of the first letter, a registered letter will be sent with notification of a specific date of termination of water service.

The Water Company CCS may require testing more often or may field-verify the test results.       

 

Testing After a Backflow Incident:

Testing is required of any assembly that is relied upon to protect the Water Company’s public water system after a backflow incident downstream of the backflow prevention assembly.

            Testing After Repair or Replacement:

Testing is required of any assembly that is repaired, replaced, or moved.

 

Backflow Assembly Tester Requirements:

 

            General:

The BAT must be certified by the State of Washington Department of Health.  The BAT’s test equipment must have a current calibration report.

 

         Water Company’s List of Certified Backflow Assembly Testers:

The Company will maintain a list of BAT’s willing to test backflow assemblies in the Company’s service area.

BAT’s desiring to be on the Company’s list of testers must submit to the Company the following:

A current copy of a Washington State Department of Health Backflow Assembly Certification. The BAT must keep a current copy of their certification on file with the Company;

A current report of verification of accuracy and/or calibration of the BAT differential pressure test kits. The differential pressure test kits must be verified for accuracy or calibrated at least annually The BAT must keep a current copy of their certification on file with the Company;

A current certificate of liability insurance. A current copy of their insurance must be kept on file with the Company; and

The BAT must supply the Company a copy of the Washington State Business License.

 

Backflow Assembly Test Report Form:

BAT shall complete and submit a Backflow Assembly Test Report Form acceptable to the Company for each Backflow Prevention Assembly tested.  The Company will furnish backflow assembly test report forms upon request.

The BAT may use other backflow assembly test report forms acceptable to the Company.  All backflow assembly test report forms used shall, as a minimum, include all information required on the Company’s backflow assembly test report form.

The Company will return backflow assembly test report forms that are not acceptable to the BAT or the assembly owner.

           

SEVERABILITY:

If any section or provision of this article is found to be invalid, the remaining sections
        and provisions thereof shall not be affected. 

 

Approval of Policy & Procedure:

This policy and procedure for the operation of the Summit Water and Supply Company Cross Connection Control Program shall supersede all previous policies and be in force immediately upon approval by the Board of Directors of the Company.

The Summit Water and Supply Company Cross Connection Control Program policy and procedure as shown above shall remain in effect until changed in writing and the change is dated and signed by the General Manager.

 

 

____________________________________            ___________________________

Signature                                                                                               Date

 

General Manager

 

 

 

 

 

 

 

POLICY NO.  6.16

 

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SUBJECT: METER ACCESSIBILITY

 

POLICY NO.  6.16

 

RESOLUTION NO.  96-00-0          APPROVED:

 

ISSUED: AUGUST 01, 1996         

 

 

METER ACCESSIBILITY:

The Board of Directors have determined that, the person or persons owning properties, which are served by Summit Water, shall be solely responsible for making the meter accessible to all Summit Water employees for the purpose of attaining meter readings, the repairing or replacing of meters and other service related work activities.

Meters that are located inside a fence, shall either have a gate installed for easy access or may have the service re-located outside of the fence, either option will be done at the property owners expense.

Owners shall maintain a clear path to the meter, free of any plants or shrubs.  There shall be no planting of trees, shrubs or plants for a three (3) foot radius around the meter.  Meters which are buried in planter areas or landscaped over in yards, shall be raised and re-set at the property owners expense.

Cars, trucks, motorcycles, RV's or boats shall not be parked on top of services preventing Summit Water employees from reading the meter.

Aggressive animals shall be kept separate from both the meter and the meter access area.

 

 

 

 

 

 

 

POLICY NO.  6.19

 

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SUBJECT:      EXISTING SERVICES - cross connection and pressure reduction requirements

 

POLICY NO.  6.19               

 

          APPROVED: August 22, 2000

ISSUED: AUGUST 2000     

REGULATION:

The State of Washington requires that water systems the size of Summit Water, develop a water system plan, per WAC 248-54-065.  Part of our plan to meet this requirement is the identification of the service requirements, based on the potable water needs and the protection of the water distribution system.  This plan was developed in 1999.

The plan addresses backflow by utilizing "premise isolation" as the primary method of the cross-connection prevention program.

 

CROSS-CONNECTION CONTROL

Cross-connection is any actual or potential physical connection between a public water system or consumer's water system and any source of non-potable liquid, solid or gas that could contaminate the potable water supply by backflow.  The revised WAC 246-290-490 requires that we are responsible for protecting the public water system from contamination via cross-connections. 

Therefore;

Non-Residential Services

All existing services shall have, at the time it requires modification by either the member or Summit Water & Supply Company (Company);

1.   A "premise isolation" protection assembly installed. All services shall be evaluated for the level of protection isolation (DCVA, RPBA or RPDA), which shall be paid for by the member and installed per Summit Water’s criteria.  The assembly shall be an approved backflow assembly, which shall be located immediately after the meter and prior to any other connections to the meter.  Such assembly shall be installed and maintained in accordance with the WAC's, local plumbing code and the policies of the Company.  The installation, maintenance, and annual testing of the assembly are the responsibility of the member including all costs. 

2.   A pressure reduction valve (PRV) shall be installed as required by the WAC's, the local plumbing code (UPC) and the policies of the Company.  The property owner shall install the PRV if the property served is located in the following areas of the water system, which may exceed the pressures stated, by the WAC's or UPC:

§         North of 96th Street East and east of Canyon Road or,

§         North of an east-west extension of 64th Street East

The Company shall make every effort to notify the member or the members representative prior to service modification initiated by the Company. 

 

 

Residential Services (Single Family)

All existing services at the time the water use characteristic is changed to uses which have the potential to become a backflow source, such as irrigation systems, pools or spas, boilers, or,

If on inspection by the Company it is determined that existing water uses, through the service, may present the potential to become a backflow source;

The service shall have,

1.   A "premise isolation" protection assembly installed. All services shall be evaluated for the level of protection isolation (DCVA, RPBA or RPDA), which shall be paid for by the member and installed per Summit Water’s criteria.  The assembly shall be an approved backflow assembly, which shall be located immediately after the meter and prior to any other connections to the meter.  Such assembly shall be installed and maintained in accordance with the WAC's, local plumbing code and the policies of the Company.  The installation, maintenance, and annual testing of the assembly are the responsibility of the member including all costs. 

2.   A pressure reduction valve (PRV) shall be installed as required by the WAC's, the local plumbing code (UPC) and the policies of the Company.  The property owner shall install the PRV if the property served is located in the following areas of the water system, which may exceed the pressures stated, by the WAC's or UPC:

§         North of 96th Street East and east of Canyon Road or,

§         North of an east-west extension of 64th Street East

 

Compliance

Failure to comply with these requirements may result in termination of water service until the installation(s) are completed.  

 

 

 

 

 

 

 

 

POLICY NO.  7.03

 

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SUBJECT:      SUBJECT:                             PRELIMINARY DESIGN FEES

POLICY NO.  7.03

RESOLUTION NO.             96-04-02

ISSUED:  1968                         REVISED:   April  9, 1996

 

PRELIMINARY DESIGN FEE

The cost for the preliminary design and review of water facilities for residential or commercial developments pursuant to an owner (developer) Water Service Application shall be as follows:

 

a)  $1,000.00 for the first 20 hours of design and review.

b)  The cost for each additional hour of design and      review shall be $50.00. Prior to the additional         design and review beginning, the owner will be         notified for authorization to proceed.

  The owner (developer) shall make an initial payment in the amount of $1,000.00 to the Company, to reimburse the Company for the expenses incurred. Payment for the additional hours shall be due before release of the preliminary design drawings by the Company.  These fees may apply toward the final payment to the Company for the cost of the water facilities.

  If construction does not commence, and the developer so requests, the  Secretary-Manager shall estimate the costs and expenses incurred by the Company to design and review the preliminary water facilities, and shall then authorize a refund to the developer of any sums remaining from the amount collected, pursuant to this section.

 

 

 

 

 

 

POLICY NO. 7.10

 

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SUBJECT:        - NON-POTABLE WATER USE

POLICY NO. 7.10

RESOLUTION NO.  94-08-01         APPROVED:  Gary King

ISSUED:       AUGUST 1994           President of Board

REVISED:                     MARCH 1999

Reference:

          Summit Water & Supply By-Law Article XI, Section 9

          RCW 43.20.230 - Water Use Efficiency Act of 1989

          1994 Uniform Fire Code - 1001.6.2

   

Introduction:

Public water systems are required to have Conservation measures, which will control the use of water for non-potable uses (RCW 43.20.230).  The Company also has the responsibility, by the State of Washington Administrative Code (State), to protect public water consumers from contamination due to cross-connection.  This responsibility is recognized in the Company Bylaws, Article Xl, and Section 9.   Summit Water is also required to operate and maintain the water system to provide the level of fire protection as required through all state and local statutes, and as directed by the Pierce County Fire Prevention Bureau.  

The Board of Directors and Manager shall provide leadership and demonstrate sincere commitment toward conservation practices, water availability and water quality.

The Company program is under the direction of the Manager.  The goals of the program are to ensure that the water resource is used in a prudent manner.

The Uniform Fire Code states “Fire hydrants and fire appliances required by this code to be install or maintained shall not be removed, tampered with or otherwise disturbed except for the purpose of extinguishing fire, training, recharging or making necessary repairs.”

To minimize the Company’s liability, the following shall be followed, unless there is specific written direction from the Board of Directors.

Non-potable use:

Fire hydrants shall not be used for any purpose for other than what is stated in the referenced section of the Uniform Fire Code.  Therefore, no water shall be withdrawn from any fire hydrant for construction purposes, roadway cleaning or parking lot sweeping, or any non-fire protection purpose, other than flushing of mains by Summit Water personnel.

The use of potable water for the parking lot, street sweeping, construction purposes, etc., shall be allowed, when and where available, only when the Manager has determined there is adequate supply available, that there is no adverse effect on water quality, and the use conforms to the best use of the resource.

The location of withdrawal for non-fire use shall be established by the Company, with proper valves, caps and other appliances as deemed necessary by the Company.  All water withdrawals shall be in conformance with the protection of surface water as required by Pierce County Ordinance 96-46S2, Chapter 18C.10.

Before commencing such usage, a request shall be made to the Company and a cash payment shall be made in the amount established by the Board of Directors as a use charge.  An account shall be established, and a deposit of funds placed for the estimated volume of water to be used for the project, at a rate to be established by the Board of Directors.  All use shall be metered, and if it is determined by the Manager to meter is impractical, a charge shall be fixed by the Manager.

When water service is supplied, for any purpose other than fire fighting, a charge shall be made which reflects the full cost of providing said service and encourages the conservation of the resource for the best use of our members.

 

Permit, fees and charges:

 A permit must be obtained prior to the use of any approved connection to the Company system.  The proposed use must be disclosed at the time of the permit application.  The Manager shall determine what type of backflow protection must be provided.  Any direct connection must be authorized by the Company and be operated by trained personnel in accordance with established water industry practices.  Direct use of water main connections, such as a blow-off shall not be used for filling swimming pools.

If the contractor or customer refuses to pay the invoiced amount, the Manager shall cause the water service, to the benefited premises, to be discontinued until full payment is received.

A penalty, of an amount established by the Board of Directors, shall be levied for unauthorized use of the Company water, and the Manager shall cause the water service to the benefited premises or the business location of the unauthorized taker of the water to be discontinued until the payment for all fees, charges and penalties are received in full by the Company.

   

 

   

 

 

 

 

POLICY  NO. 7.17 (R2)

 

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SUBJECT:                             PAYMENT OF CUSTOMER ACCOUNTS

 POLICY  NO. 7.17 (R2)

 RESOLUTION NO.       96-02-01                    APPROVED:_______________________________

                                                                                          PRESIDENT OF THE BOARD

 ISSUED:             FEBRUARY 27, 1996

REVISED:                              FEBRUARY 27, 2007

 

 Introduction:

 

The Board of Directors is responsible for the establishment of fees and charges.  To reflect a fair and equitable method and manner of imposing and collecting fees and charges for water service, the Board of Directors shall establish policies for the various types of service.

Change of Ownership for a Property;

The by-laws require that the obligation to make payment for the services of the Company is the responsible of the member who has evidence of interest in the property.  Any cost, incurred by a prior member who had such interest in the property, is carried with the property and the obligation to the Company must be fulfilled, prior to continuance of service (the use of the escrow process for real-estate transactions is recommended, and is covered by Washington State statute).  The Board of Directors identified the need to establish a “Name Change” fee for recording changes in ownership and/or billing information.  The Board of Directors may review company policies and adopt the appropriate fees and charges at any regularly scheduled Board meeting.  Other fees established and approved by the Board of Directors may also apply.

Bill Paying Procedures:

Since delinquent accounts require additional administrative detail and expense to the company and there must be equity in the cost of service for members (those who are timely in meeting their obligations and those who require additional attention), reimbursement fees are necessary to compensate for this additional expense.

Therefore, the Board of Directors has enacted this policy clearly defining acceptable payment procedures for regular payments and delinquent accounts.  A statement conveying the payment information shall be used as an insert, or published at times as determined by the Manager.

Regular Payments:

                All water service charges are due ten (10) days after the billing date.  Fees and Charges may be paid in person, by mail, ACH or credit card, at the company office located at 9701 50th Ave. E., Tacoma, WA. 98446.

(There is a night drop slot located to the left of the front door of the office and a drive up drop box for those customers who wish to drop off their payments after hours).

Summit Trading, Food & Drugs Section of the Customer Service Center, located at 104th St. E. and Canyon Rd. E. (Check only)

 

Delinquent Accounts:

Water service bill becomes delinquent 10 days after the due date.  A reminder notice is sent approximately five (5) days following that date.  At that time, a Late Fee is automatically be added to the account.  If payment has not been received by 10:00 AM on the Disconnect Date on the notice, water service will be scheduled to terminate at 10:00 AM on the Disconnect Payment Date, without further notice. 

When water service is scheduled to be terminated, there will be an additional Service Interruption-Processing Fee added to the account.  The account must be paid in full before water service will be restored.

Payment for delinquent and/or disconnected services must be paid at the company office during regular office hours, which are between 8:00 A.M. to 5:00 P.M.  Monday through Friday except holidays,

PAYMENT ARRANGEMENTS MAY BE MADE AT THE DISCRETION OF MANAGEMENT OR IT’S DESIGNEE PRIOR TO THE FINAL DISCONNECT DATE (for additional conditions see note at end of this document).

All account balances must be paid at the office only  (not at a designated pay station).        Company employees will not collect money from customers outside the Company office. 

SERVICE WILL BE RECONNECTED ONLY DURING REGULAR BUSINESS HOURS.  NO     EVENINGS OR WEEKENDS.

Terminated Water Service:

Water service accounts with a balance due of $40.00 or greater will be terminated for failure to make payment before 10:00am on Disconnect Payment Date and may not be restored until all fees and charges have paid in full.  The management, or its designee may only enter into payment arrangements on accounts with customers. 

Accounts fulfilling previously made payment arrangements prior to Disconnect Date shall have only the late fee added to the account. 

Accounts breaching the payment arrangements shall have the additional fees and charges as previously stated in this policy assessed and the water service shall be terminated without further notice.

Accounts breaching the approved payment arrangements made after a discount shall have additional Service Interruption-Processing Fee and the water service shall be terminated without further notice.  No other arrangements will be made without Board approval.

 

Appeals shall be in writing, addressed to the Board of Directors, and shall be presented for consideration at the next regularly scheduled meeting of the Board of Directors.  If water service has been terminated and no payment is made, it shall remain terminated until a decision by the Board of Directors is rendered.

 

 

 

 

 

 

 

 

POLICY  NO. 7.18

 

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SUBJECT:                          MINIMUM PAYMENT OF CUSTOMER ACCOUNTS

 

POLICY  NO. 7.18

RESOLUTION NO.       96-09-01,  Motion 98-03-06                     

ISSUED:             SEPTEMBER 24, 1996                                   Revised : March 10, 1998

 

The Board of Directors is responsible for the establishment of fees and charges.  To reflect a fair and equitable method and manner of imposing and collecting fees and charges for water service, the Board of Directors shall establish policies for the various types of service.

The ongoing fixed costs,  to provide potable water and fire protection to the members, requires funding regardless of whether the meter is installed, or turned on.   This provides the member water availability at will,  or water service  upon demand. The Company has had and may again have restrictions placed upon it by regulatory agencies limiting the number of services that  the Company is allowed to serve.

A minimum level of funds must be committed to pay these fixed costs, and Article IV, Section 4 of the Bylaws states:

   Water sales, which includes the ready-to-serve charge and the charge for water consumed, shall be at a rate sufficient to pay all costs and obligations as they mature not provided for by income from membership fees and installation charges and specifically shall provide income for operating expenses, maintenance, depreciation, and improvement of the service as distinguished from the expansion of the system.” 

 Article IV, Section 5 of the Bylaws states:

    Payment of the ready-to-serve charge shall be required for each occupancy regardless of ownership or relation to other occupancy.”

Therefore, the Board of Directors has determined that the following costs shall be assessed and collected during each billing period for all installed meters,  to cover these obligations and referred to as the “Basic Charge”:

            1.            Customer charge

            2.            Capacity and Demand charge

            3.            Pierce County Road charge

Meter Removals: If a meter is removed, it terminates service.

 

Meter reinstallation:  In addition to the cost for labor and materials there shall be an assessment for an amount equal to 6 months of  Customer charge, Capacity and Demand charge and Pierce County Road charge due when a meter is reinstalled.  The member shall also meet all requirements as for a new service, which may be in place, at the time the request is made to reinstall the meter.

 

 

 

 

 

 

 

 

POLICY NO.  7.19

 

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SUBJECT:   DAMAGE to UTILITY PROPERTY

 

POLICY NO.  7.19

RESOLUTION NO.  96-08-02          APPROVED: 08/13/96

ISSUED:  AUGUST 1996        

DAMAGE to UTILITY PROPERTY:

 

Any person or persons damaging property, (i.e., services, hydrants, equipment) belonging to, or operated by Summit Water and Supply Company (Company), will be charged a minimum of one hundred and fifty dollars ($150.00) administrative fee plus labor, equipment and materials to either repair or replace the damaged property.

Depending upon the severity and extent of the damage, the Board of Directors may impose a larger administrative charge plus labor, equipment and materials to either repair or replace the damaged property.

The determination to repair or replace with new materials is at the sole descretion of the Company.

Payment is due 30 days from date of invoice and is subject to interest and applicable fees as determined by the Board of Directors.

   

 

   

 

 

 

 

POLICY NO.  7.21 (R2)

 

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SUBJECT:   BILLING ADJUSTMENT FOR WATER SERVICE LEAK

 

POLICY NO.  7.21 (R2)

RESOLUTION NO.  91-06-25                APPROVED:  06/25/91

ISSUED:     JUNE 1991                     REVISED:   02/27/07

 

The Board of Directors is responsible for the establishment of the policies and procedures of the collection of fees and charges for water service.  The water service charge is directly related to the actual amount of water delivered to the member/customer. Therefore any adjustment in a billing for water consumption is reflected in the rate base of all members.

A water leak on the member’s/customer’s side of the meter is the responsibility of the member/customer, and the cost for all water conveyed through the meter is therefore the member's/customer’s liability.  To reflect a fair and equitable method and manner for water service billing adjustments due to such water leaks the Board of Directors has determined that adjustments shall only be applied to water leaks between the meter and the point of contact with the residence or the point of contact with the service for which the water is not used for potable use, i.e. irrigation.  There shall not be a billing adjustment for water leaks or related water usage beyond this point of contact.

The member/customer has the responsibility to observe or monitor the use of water, and take appropriate action to reduce the unwise use of the potable water.  Leaking valves, toilet tank controls, pipe leaks, irrigation system leaks and other devices or fittings require periodic inspection by the member/customer.

A member/customer may apply and be awarded (based on meeting the leak adjustment criteria) a leak adjustment only once within a five (5) year period.  This time period applies to both residential and commercial class customers.  The credit awarded due to a leak shall not exceed $750.00 per billing for those accounts billed bi-monthly or $500.00 per billing for those accounts that are billed on a monthly basis.

All adjustment requests shall be in writing from the party(s) responsible for payment on the account requesting the adjustment, and shall include a description of the water leak, and the date’s action was taken to repair the water leak problem.

 

PROCEDURE:

If the member/customer makes a responsible and reasonable effort to solve and repair the leak problem, the Manager may authorize a billing adjustment when the location of leak is between the meter and the point of contact with the residence or the point of contact with the service for which the water is not used for potable use, i.e. irrigation and the amount of the adjustment is greater than $10.00.  The Board of Directors shall be advised for all adjustment amounts, which are greater than $100.00.

The staff shall use the following process to determine the adjustment of the billing:

1. Look at the previous usage for the account and take either the last billing for the same period from the previous year(s) or use yearly average, whichever seems to be the most probable for normal usage.

2.  That amount of usage is charged at regular water charge (unit is 100 cu ft of water) for water used plus Service Charge & Capital Improvement charge (ready to serve charge or minimum bill) for the billing period (2 months).

3.  The overage on the usage is then charged at 1/2 the water service charge (for example 65 cents/2 or 32.5 cents per unit). This can be done by multiplying the number of units to be adjusted by the water service charge per unit and then dividing by 2.

 

Example:

The number of units consumed on bill in question equals...........110

The equivalent month, previous year(s)units billed....................-57

The amount to be considered for adjustment is the difference.....53

The water consumption component of the bill is then:


    
Equivalent month units billed at .65 x 57 units = $37.05

      Number of units to be adjusted (53 units x .65/2 = 17.23

    

     Total for Water Sales component of billing........$54.28

 

Alternate method;

Use the average number of units from the 6 previous billings, as the base in lieu of the equivalent month bill in the previous year.

 

 

   

 

 

 

 

 

POLICY NO.  7.29(R4)

 

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SUBJECT:          SUBJECT:          IRRIGATION SERVICE

POLICY NO.  7.29(R4) 

RESOLUTION NO.     91-11-26      APPROVED: DECEMBER 10, 1991

ISSUED:  DECEMBER 1991          REVISED: FEBRUARY 27, 2007

(Previously 7.29 and 7.30)                              

 

The primary purpose of Summit Water & Supply Co. (Company) is to provide potable water and adequate fire flow levels for the membership.  

Non-potable water use is provided as a convenience to the membership.  In order to provide service specifically for irrigation purposes, the Company will apply the following installation requirements, conditions of service and fees. 

Water shall be provided on an "as available" condition.  All non-potable water supply (irrigation) for governmental entities, multifamily complexes, and residential community development areas, commercial or industrial properties shall be metered separately.  The Company shall determine the meter size (not to exceed 1”) and the maximum rate of flow (gpm).  

There shall only be one (1) meter per parcel of property or a complex under one ownership:

Background:

The State of Washington requires water systems the size of Summit Water develop a water system plan, per WAC 248-54-065.  The basis of the plan developed by the Company is to provide the potable water necessary to meet the projected population it serves.  

To meet the plan requirements we will identify the various water uses such as potable water needs, fire flow levels, and determine which uses will potentially be controlled by the Company and not impact the health and safety of it's members or members property. 

Discussion:

The most significant water use available to the Company for reducing water usage and not impact our primary responsibility is irrigation water.  

The Company will provide water for irrigation purposes when water is available, and if the member is practicing water conservation.  The Company may interrupt an irrigation service during high water usage periods on the water system.  

The Company may restrict or terminate water supply for irrigation purposes if the system water usage is projected to exceed the water rights or other imposed restrictions outside the Company's control.

Further, the State, through the Legislature, has developed guidelines encouraging the use of “Conservation-Oriented Rates” to reduce the water demand for potable water, and domestic use (includes irrigation applications), thereby adding to the water resource available for uses such as fish and wildlife habitat.  

The use of rates helps customers make decisions on their water use based, in part, on the price of that water.  The Company in response to these guidelines has established rates and use guidelines for irrigation.     

A.  Installation of Service 

All water services require meters and the applicable membership fee, necessary service connection charge and other fees must be paid before the installation of the water service.  For an irrigation metering application, the "basic charge" component of the System Development Charge shall be applied.  If, at a future date, the water service application changes from solely irrigation then all additional fees and charges applicable to the new use shall be applied and at the amounts in effect at that date.

     1) Membership fee

     2) Service connection (Meter & Service tap)

     3) Source and Supply component of the SDC

 

Note:

The membership fee is equal to the member’s equity held by each existing member in the Company as determined from the auditor’s report.  Costs for any additional water main infrastructure, road surface and or landscape replacement shall be based upon the Company estimate.

The Company reserves the right to interrupt the supply of the irrigation system if the Company determines that supply constraints are required to ensure the Company meets its primary purpose or to meet any emergency which may occur on the Company water system.  The meter must be accessible to the Company at all times.  

The Company will make an effort to notify the operator of the irrigation system, in advance, of the Company interrupting the service.  The Company shall make every effort to limit the occurrences of interruptions. 

B.  Conditions of service:

1.     Irrigation water will be provided in accordance with the terms and conditions stated in the By-Laws, policies of the Company and the applicable state or local statutes.

2.     The provision of water shall be available for this purpose as much as is possible, and may be subject to interruption, reduction in quantity or termination. Termination may be due to the lack of or potential lack of water availability or water resource.  

3.     Service through this meter will not be used for potable water use or to serve a living unit (temporary or permanent). The meter shall be removed by the Company if potable water use is taken through this meter.  

4.     The service may be terminated if the Company determines that the member is not making a good faith effort to use the water in a conservative manner, or fails to comply with the condition established by the Company.  Such condition shall include, but not limited to, the time of day water is taken, exceeding the recommended volume per week, the rate of flow, or temporary reduction due to the Company water system supply availability.

5.     Per policy 6.13 the Company or its contractor will perform the initial installation and testing of the assembly.  The property owner/developer are responsible for all cost associated with the installation and testing of the assembly.  The assembly shall be an approved backflow assembly located immediately after the meter (prior to any other connections to the meter).  The assembly will be installed, inspected, tested and maintained in accordance with the WAC's, local plumbing code and the policies of the Company.  

6.     Water metered through this meter shall be billed at rates established by the Board of Directors.  

7.     Irrigation systems shall be installed using a multi-zone (circuit) designed system, which shall not exceed 10 gallons a minute per zone (circuit). No zone shall operate simultaneously with another zone.  There shall not be any looping of systems between meters (if additional meters were approved by the Board of Directors).  

8.     All irrigation should be done during off peak usage hours, which are 11:00pm to 5:00am.

   

 

 

 

 

 

 

 

POLICY NO. 7.31

 

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SUBJECT:     FIRE SERVICE 

POLICY NO. 7.31

RESOLUTION NO.                 APPROVED: FEBRUARY 24, 1998

ISSUED:  MARCH 1998

 

A Residential, Commercial or Industrial member who has a metered service for potable water use is entitled to a metered separate fire service.  

Condition of Fire Service:

The connection to the water system is for fire service only.  The connection provides for water used in extinguishing fires of incendiary or accidental origin.  If the customer at the location where the use occurs gives written notice to the Company within ten days from the time of such fire than the customer will not be billed for that water.  Otherwise, the Company will conclude that water is being used for purposes other than extinguishing fires.  

Whenever water from the Company is available on a members property for fire protection only and is used (from a fire service) for purposes other than extinguishing fires of incendiary or accidental origin, six times the bi-monthly service charge shall be the minimum bi-monthly charge and the charge for water consumed shall be at an amount established by the Board of Directors.  The member shall be required to pay for the labor and material costs to install a meter of sufficient size to meter future water use on that property.  

Unauthorized use of water through a detector backflow meter more than once per calendar year (testing purposes), will be cause for the installation of a meter (of sufficient size and flow) on the fire line at the expense of the member.  Water usage shall be subject to the same conditions as stated previously in this policy.  

Should the unauthorized use continue, the service will be considered other than standby fire protection and be billed in accordance with the type of use (residential, commercial or industrial rate) for the size of pipe on the fire service.  The appropriate distribution and System Development Charge (SDC) shall also be assets at that time.  Refusal to pay for the installation of the metering and/or the SDC shall result in termination and removal of the service.  

When a party desires Company fire service for the protection of a premises and the potable water for said premises is provided from another purveyor or source, the applicable rates shall apply for fire protection service.  The applicable membership, connection, distribution and SDC shall be charged.      

Installation Charge:

The installation charges for this separate fire service shall be;

        When the water main is on the public right-of-way the charge will be for the labor and materials required to install the fire service to a point three feet within the property line /private easement; or  

        When the location of the tap for the fire service is on a water main within the members property, then the charge for labor and materials will be for the installation of the tap and valve.  The member shall provide labor and materials from the valve to the premises. 
 

Bi-monthly Fire Service Charge:

The Board of Directors shall establish the bi-monthly fire service charge at a regularly scheduled meeting of the Board of Directors.

 

 

 

 

 

 

 

 

 

POLICY NO. 7.32

 

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SUBJECT:     Billing Rates - Multiple Living Units   

POLICY NO. 7.32

RESOLUTION NO.                 APPROVED: MARCH 10, 1998

ISSUED:  MARCH 1998

 

The billing rate(s) for “Multiple Living Units shall be determined by the meter size and the number of “Living Units” served from a metered service for potable water.

The fire service charge shall be determined by Policy No. 7.31.

Billing:

The billing statement shall include the water service charge for the amount of water metered during the period shown thereon, and the appropriate charges or fees, and shall be mailed, to the customer of record on file with the Company, as soon as is practicable after said service period.

The service account for the customer shall be billed the same number of;

     Customer charges,

     Commodity-Demand , and

     Pierce County Road charges

as the number of living units (equivalent residential units).

Any living unit which is not of common ownership of the structure, shall be considered a separate structure and subject to all applicable membership, fees and charges for separate ownership.

Large Multiple Living Unit Complexes:

Large Multiple Living Complexes shall be defined as those structures or residential parks on a single parcel of property and a common ownership, served by greater than a 1” meter size, which are an;

     Apartment structure with greater than 4 living units, or

     Townhouse structure with greater than 4 living units, or

     Mobile and Factory-Built Home Development or

     Require a fire flow greater than 750gpm at 45 minutes

The first living unit charge shall be based on the next lower commercial rate for the meter size. All additional living units shall be based upon the residential charges.

The applicable commercial charge shall be based on the following meter size;

          Meter Size      Commercial Rate Description

          Less than 1”         Small Commercial

          1” or 1-1/2”          Medium Commercial

              2”                    Large Commercial  

Small Multiple Living Unit Complexes:

Small Multiple Living Unit Complexes shall be defined as those structures or residential parks on a single parcel of property and a common ownership, served by a 1” meter size or less, and require a fire flow of not more than 750gpm for 45 minutes which are ;

     More than one single living unit or residence on a metered service, or

     Equivalent Living Unit structure with 4 or less living units, or

     Townhouse structure with 4 or less living units, or

     Mobile and Factory-Built Home Development with 4 or less living units;

All charges shall be multiples of the number of living units times the applicable residential charges for the meter size.

   

 

 

 

 

 

 

 

POLICY NO. 7.34

 

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SUBJECT:   CONSERVATION - IRRIGATION APPLICATIONS

POLICY NO.  7.34

RESOLUTION NO.     00-03-01      APPROVED: May 9, 2000

ISSUED:  May 9, 2000          

Policy 11.2 (Conservation Plan) states:

 "The Board of Directors of Summit Water & Supply Company have recognized the important role that the Company has in fostering good water resource management.  The Company must be concerned about protecting existing and future water supplies to ensure the best service to its members.  The Company strives to maintain the confidence of its members by continually providing educational materials to guide customers in the wise use of water.  Summit is beginning the revision of its Comprehensive planning document in compliance with County and State requirements.

The Manager is directed to continue to research, obtain, and distribute water conservation educational materials.  Summit shall include as a formal element of its Comprehensive Plan, to be completed by March 1, 1993, a Water Resources Management Program shall include any provisions which Summit can reasonably and effectively implement to ensure the wise use and protection of water resources, and shall be submitted for approval by the Department of Ecology and Health."

The Department of Ecology's closure of the Clover-Chambers Creek and the Puyallup River Basins to further withdrawal of groundwater requires the Company to implement water supply allocations.  This action is necessary to meet the obligations of the Company.  The bylaws reflect the primary purpose of the Company is to supply potable water to the membership. Interruption of water use for animal husbandry, commercial and irrigation purposes may be required to insure a ready supply of potable water.

The State of Washington Departments of Health and Ecology further require, as part of the statewide regulations, the following actions or activities be used by the purveyor to address water needs:

1.   Water Allocation Standards/Water Duty

2.     Source Metering

3.     Service Metering

4.   Leak Detection and Repair

5.   Water Use Audits

6.   Water Rates

Items 2,3 and 4 have been an on going program of the Company.  Item 5 was initially implemented with the involvement of several large consumers in 1998-99 and was also used to determine the block intervals for residential water use.  Item 6 was implemented March 1, 2000 with the block interval billing on water use.  The theory behind the regulations is that "price elasticity leads to conservation", therefore the intent of block interval rate structure. 

The purpose of this policy is to establish Item 1 - Water Allocation Standards/Water Duty as a method to allocate water for irrigation applications.  The goal is to conserve water, but not to change the purpose for which the property is put to use.  That is, the intent is to retain farming, recreation, parks, and landscaped area, but irrigate in a prudent manner, and to utilize the resources available by the "best practices" methods.     

 

The application of water for landscape, turf, and agricultural applications is a secondary use of the resource as defined in the Company bylaws.   The determination of the appropriate levels of water to be used for these purposes requires the use of guidelines developed by the irrigation professionals. The levels can be met by due diligence of the consumer.

The billing shall be on a monthly basis to enable both the consumer and the company to monitor the water usage.

WATER BUDGETING:

Water budgeting is a management component to ensure that we meet our obligation to provide potable water to the membership, both present and future.   This method requires:

·         Field verification of various elements, slope, type of landscape, age of plants or turf, soil conditions.

·         Application of evaporation/transpiration (E/T) calculations,

·         Measurements of the area for the various uses,

·         Determination of the volume of water to be allocated, and

·         The incremental levels for each block in the rate structure

 

As part of the direction provided by Policy 11.2, the next phase of the conservation plan is to implement water budgeting for all commercial or community irrigation connections.  Block intervals are determined by the using the evaporation/transpiration (E/T) guidelines for the months of July and August, along with the size of the area and material of the turf or plants being irrigated.  Agricultural irrigation levels shall be determined similarly, with the E/T values based on the water requirements for the specific crop planted.  

1.   Turf, flowerbeds and shrubs: 

The charge for each block interval for turf and planting areas including playgrounds and playfields, shall be based on a water budget application (per square foot) and the following irrigation water use charges are:

 

·         1st Block shall be for 1" or less per week,

·         2nd Block shall be for usage greater than 1" and not greater than 1-1/4" per week, 

·         3rd Block shall be for usage greater than 1-1/4" per week,  

2.     AGRICULTURAL IRRIGATION:

The charge for each block interval for agricultural irrigation shall be based on a water budget application (per square foot) and the following irrigation water use charges are:

·         1st Block shall be for 1/2" or less per week,

·         2nd Block shall be for usage greater than 1/2" and not greater than 1-1/4" per week, 

·         3rd Block shall be for usage greater than 1-1/4" per week,  

3.     SPECIAL IRRIGATION:   

Block interval may be established for special applications on a case-by-case basis at the discretion of the Board of Directors.

 

Further, the usage above the first block shall be subject to indefinite shutoff at the discretion of the Company.

The fees and charges shall be established by the Board of Directors at any regular scheduled meeting of the Board.

 

 

 

 

 

 

 

 

 

POLICY NO.   9.7 (R1)

 

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SUBJECT: NON-SUFFICIENT FUNDS

                              

POLICY NO.   9.7 (R1)               

MOTION NO.   07-10-03               APPROVED:  NOVEMBER 22, 2011

ISSUED:  JUNE 27, 1995            REISSUED:  NOVEMBER 2011        

 

Background:

The Company has adopted the following policy in an effort to recoup funds associated with the processing of “NSF” (Not Sufficient Funds) Checks and ACH payments.  Processing “NSF” payments requires us to adjust the postings for billing, deposits, and other reporting changes.

The return by any financial institution of a dishonored check will result in the assessment of a per check service charge against the issuer’s account.  The Company’s returned check service charge is $17.00 plus the financial institution processing fee (currently $8.00) for a total “NSF Check Charge” of $25.00.

In addition, if payments made via “ACH” (Automatic Clearing House) are subsequently returned a service charge of $17.00 will be assessed against the customer’s account.

Two or more dishonored payments will result in the requirement that all future payments be made with guaranteed funds (cashier’s check, money order or cash).

This policy may be reviewed and/or revised by a Board Motion at any regularly scheduled meeting of the Board of Directors.

 

 

 

 

 

 

 

 

 

POLICY NO. 12.13A 

 

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SUBJECT:   Automated Clearing House Arrangements and Electronic Transactions of Funds   

POLICY NO. 12.13A

RESOLUTION NO.                 APPROVED: DECEMBER 14, 2004

 

ISSUED:  DECEMBER 2004

I.  POLICY STATEMENT

It is the policy of the Summit Water & Supply Company Board (hereinafter referred to as "Board") to provide the members convenient payment methods to meet the obligations of the member. The Company therefore shall provide Automated Clearing House payment as a secure method for making payments on their account(s) with the Company.

II. Definitions

"Automated clearing house" or "ACH" means a national and governmental organization that has authority to process electronic payments, including, but not limited to, the national automated clearing house association and the federal reserve system.

An "ACH arrangement" means the agreement between the originator of the ACH transaction and the receiver of an ACH transaction.

An "ACH transaction" means an electronic payment, debit, or credit transfer processed through an automated clearinghouse.

An "ACH policy" means the procedures and internal controls as determined under this written policy developed and adopted by the township treasurer.

 III. GENERAL OBJECTIVES

 

SUBJECT:       Automated Clearing House Arrangements and Electronic Transactions of Funds

   

RESOLUTION NO. 04-01-01            

ISSUED:  December 2004

 

WHEREAS, the Board of Directors and Officers of Summit Water & Supply Company have a fiduciary responsibility for the financial methods used by the Company as defined in the Articles of Incorporation and the By-Laws of the Company,

RESOLVED, that the Governing Board of this Association be and it hereby shall enter into an Automated Clearing House Arrangements and Electronic Transactions of Funds agreement  with an approved financial institution and shall review such agreement from time to time.   

 

 

 

 

 

 

 

 

POLICY NO.       12.37r1

 

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SUBJECT:          REQUEST TO APPEAR BEFORE THE BOARD OF DIRECTORS

POLICY NO.       12.37r1                                  

ISSUED:          NOVEMBER 12, 1996

REVISED:         MAY 28, 2002

 

UNDER REVISION!

 

 

 

 

 

 

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